OPERATIONS MANAGEMENT

Disusun Oleh Anis Prastika Dewi dan Abdul Aziz Nurul Ikhsan
OPERATIONS MANAGEMENT

A. Operations Management: A Critical Responsibility of Every Manager

If you have an interest in become a great manager, the topics in this article are important for your achieving this goal. Whether the economy is booming or in a recession, delivering a firm’s goods and services in the most effective manner is critical to its survival. And if you think this article is just about manufacturing and relevant only for people working in a factory, you are in for some surprises about this fascinating field.

At the most fundamental level, operations  management is about getting the day-to-day work done quickly, efficiently, without errors, and at low cost. Actually, at the level of day-to-day processes, we are all experts already. Think of how quickly you can get ready for the day when the pressure is really on. You have your morning routine of showering, brushing you teeth, and so on down to a science. You know exactly how long it will take can execute that routine without much thought.

In addition to making processes work right, an essential feature of operations management is helping companies create dramatic improvements in customer service and reductions in cost. Whether you are a marketing, accounting, finance, or operation specialist, being the innovator who spearheads such changes is where you can have a real impact. This article is about the concepts and tools you need to craft innovative ways to deliver a firm’s goods and services.

Through this article, you will become aware of the concepts and tools now being employed by companies around the world as they craft efficient and effective operations. Efficiency means doing something at the lowest possible cost. Effectiveness means doing the right things to create the most value to the company.

Besides its importance to corporate competitiveness, reasons for studying OM are as follows:
1. A business education is incomplete without an understanding of modern approach to managing operations. Every organization produces some product or service, so students must be exposed to modern approaches for doing this effectively.........

If you want to read more you can klik DOWNLOAD
and this for presentation : DOWNLOAD